What we may collect
- name and job title
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional or (DIY/Q&A infomercial) emails about new products, special offers, Industry news or other information which we think you may find interesting using the email address which you have provided.
- It is very rare yet from time to time, we may also use your information to contact you as we have had communication, inquiry, business or other contact from you in the past or we may send “we are coming your way”, product or service updates, C19, delay or market research purpose communications. We may contact you by email, phone, fax or mail. We may use the information to customise the website and product lines according to your interests.
- Upon using our online channels or communications you opt in to receive information and at anytime you dont want to receive information from us simply send us an email with “Unsubscribe” in the subject line
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
- if you notify us or have previously agreed with us using your personal information for direct marketing purposes, you may change your mind opting in or opting out at any time by writing to or emailing us at [email protected]