Terms And Conditions - Softfallguys National
Terms And Conditions

Softfallguys National deliver DIY & Trade product, design, install, repair, care & maintenance™ programs for softfall rubber & synthetic turf surfaces, sports & playgrounds in parks, child & aged care centres, schools, local council, equine, shopping centres, waterparks, commercial & residential areas. Remember softfall and synthetic surfaces are not mass manufactured product, softfall is hand installed, hand mastered and finished by highly specialised craftsman.

Softfall and wetpour surfacing “material” also has its limitations… like concrete and other external fluid finishes, the material is susceptible to the elements including; foot traffic, shade fade, fade, colour variance, temporary yellowing, abrasives, impact, cracking, vandalism, heat, UV, water, moisture and mould (to name a few), each of which is out of our control.
We use our own proprietary systems and always use one of the two best products (NOT chinese) and colours on the market, all chosen for their resilience and abilities to resist and battle the elements.

Read on;

Onus is always on the Client to do your own due diligence on the products you choose, and IMPORTANTLY on our Terms and Conditions (T&C’s) and Manufacturers Product and Limitation / Testing Sheets as they apply to all our products, work and services. Any questions or requests for T&C changes call National Support 1800SOFTFALL.

The following T&C’s apply without variation to every product and service we quote and supply, and are as per the 1st January 2021, or as per any other updated version. We continue to reserve the right to make and publish changes to our T&C’s and Privacy Policies;

Download & Read our Disclaimer, Project Agreement & Softfallguys Terms and Conditions 2020-22

Agreement and T&C's